Local customers can select Vancouver Pick Up at checkout to opt out of shipping and collect their purchase in Vancouver.
Twenty One Tonnes aims to ship all other orders within two working days. Orders are shipped from Vancouver, Canada.
Twenty One Tonnes is not responsible for any customs, duties or brokerage fees that may be incurred importing goods into your country of residence. Twenty One Tonnes is not responsible for any lost or stolen packages, or damage that may take place during shipping. Fees incurred from rejected packages are the responsibility of the customer.
Items purchased on sale or at a discounted price are final sale. Twenty One Tonnes will accept return or exchange of all other purchases within 7 days of delivery*. The item(s) must be in original re-sellable condition. To return or exchange an item please email firstname.lastname@example.org for instructions and return shipping address. The customer is responsible for the shipping costs of the return.
* Extended Holiday Returns | Return or exchange your purchase until January 12, 2018.
Canadian customers are subject to the taxes applicable in their province of residence (GST, PST, HST). International orders are not subject to Canadian taxes, but may be subject to import duties, customs, or taxes imposed by your country of residence. Twenty One Tonnes is not responsible for any customs, duties or brokerage fees that may be incurred importing goods into your country of residence.
All content appearing on www.twentyonetonnes.com is the property of Twenty One Tonnes. Any information, images, copy and graphics cannot be reproduced, used, copied, re-transmitted or modified without the written consent of Twenty One Tonnes.
Twenty One Tonnes will never sell, distribute or share your personal information.
TERMS & CONDITIONS
Orders may be canceled at any time, whether you have already made payment or not. In the event that you are charged and your order is canceled, Twenty One Tonnes will issue you a refund.
By using www.twentyonetonnes.com you agree to the terms and conditions outlined above. We reserve the right to update these terms and conditions at any time.